American Express announced on February 24, 2026 that Tock venues would be integrated into Resy, adding more than 25,000 restaurants, wineries and experiences to the network.
The reservation migration started on August 11, 2026, while Tock’s consumer-facing app and website were being phased out as the transition moved through summer.
As of September 15, 2026, eligible spend at former Tock venues can count toward Resy Credit, confirming that guest-side incentives are now aligned with the unified platform.
The reading
1. Treat this as an operating transition, not a marketing headline. Leadership should assign one owner for migration governance and one owner for service continuity, with explicit weekly checkpoints until policies are stable.
2. Reconfirm your deposit and cancellation rules in writing. Platform consolidation does not standardize commercial terms by default; each property still needs clear policy logic by service type and demand risk.
3. Audit your event and prepaid inventory pathways first. Private dining, ticketed formats and high-value reservations usually carry the highest downside if payment, timing or conditions shift silently.
4. Protect reporting continuity before comparing performance. Freeze your metric definitions (no-show, late cancellation, lead time, conversion by channel) so post-migration changes are interpretable rather than anecdotal.
5. Use the transition window to reduce single-platform dependence. Confirm data-export routines, integration map and fallback procedures now, so future vendor changes are strategic choices, not emergency fixes.
— Maison Pompon
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